Position of the highest management level - director of the travel agency

Position of the highest management level - director of the travel agency

Tourism has always been and will be quite a promising business direction. But such entrepreneurial activity will be guaranteed to bring profit only under the condition of proper management, that is management. To provide this most correct, competent management to your business, he must - a top-level manager - director of the travel agency. But how to properly search for and select personnel of this class? Does the work for the leadership position require a special approach when looking for an employee? The answers to this question were provided to us by the authoritative capital recruitment agency Gloria, a company that has been professionally carrying out multilevel recruiting (Kyiv) for more than 10 years.
 
In order to better understand which type of employee you need, the recruitment agency Gloria advises you to define the circle of the main duties of such an employee. So, firstly, the director of the travel agency will have to ensure the smooth running of the business. This includes monitoring the efficiency of existing employees, as well as timely expansion, updating the staff. Of course, this line of work also provides for maintaining constant contact with business partners, which in this case are usually hotels, airlines.
 
Secondly, it is important not only the continuity of all work processes, but also the availability of all possible efforts in order to increase the company's profit, increase sales, number of customers, etc. As part of this line of business, the director must constantly introduce new products and services, monitoring the dynamics, demand in the market. Important is also the constant motivation of employees, both moral and, perhaps, by introducing the most suitable system of material incentives in each particular case.
 
Thirdly, it is the director who must decide and resolve all current disputable, conflict situations that may arise in the team, with business partners or clients. At the same time it will be important to maintain a good image, an impeccable reputation of the company by all possible and accessible ways.
 
In order for the director of the travel agency to fulfill all the duties stated above, he will need not only a profile education and a fairly large (minimum - 10 years) experience in the industry. Also, such a specialist should have some other important qualities:
 
sociability. Sociability in this case is also needed in order to find new ones and establish good relations with already existing partners. This skill is also required in order to hire employees, as well as to create a favorable atmosphere in the team;
stress resistance. In any situation, the director of the travel agency must remain collected, polite, courteous and delicate. For a representative of this profession with characteristic seasonal peak loads this is very important;
creativity. To come up with new interesting products, promotions, ways to increase the personal interest of staff, the director should be creative enough;
organizational skills. A well-coordinated work of business is possible only with a harmonious, well-adjusted work of the team. Get all this director will succeed only if there are good organizational skills, etc.
So how can you search for and recruit personnel for the position of director of a travel agency? The recruiting agency Gloria advises starting with the verification of the length of service and the diploma of the potential employee. As for how to check the availability of necessary personal qualities, then professional recruiting comes into play. Kiev and its specialists from the agency "Gloria" advise to use special tests, including stress tests. Do not know how to do it right? Then, in order for your job to be in the leadership position, you should be given a good candidate, it's better to entrust the process of finding an employee to specialists - the same company, Gloria.